Our Verification Portal for Financial Institutions helps banks in the most critical areas to maximise uptime, increase stability and reduce customer complaints!
Over the years, WTSS has opened many bank accounts at several banks. These bank accounts are what we call ‘our money pool’. Next, we have strong technical capabilities, making it possible for us to mimic any form of customer behaviour. We can automate website and mobile applications, even with complex smartcard log-ins.
By utilising 'our money pool,’ we can create many complex verifications for retail, SME, and Wholesale.
Combined with credit cards and device payments, we can mimic the whole merchant handling, including financial transactions.
From top to bottom, the portal helps in the following areas:
Besides monitoring, the scope can be widened to verify if production is up to par.
This has led to the development of the following services on top of the monitoring service:
These verification actions can be executed by ourselves or made available to all portal users.
Every verification, as described above, can be scheduled. Once scheduled, we call this monitoring.
Monitoring gives operations a real end-to-end overview of the orders we create. Since this can run 24×7, we will be the first ‘customer’ to run into processing issues and report those accordingly. We can monitor all flows (Being APP-based end to end monitoring, FILE-based end to end monitoring or WEB-based end to end monitoring based on all channels). The business reaps the benefits of our Business Intelligence information, and development and operation teams clearly view the current SLA measurement level.
An alert can be sent out when a deviation is detected during monitoring.
From a testing support perspective, you will have a portal for your lower environments (development, integration, UAT, Pre-Production, etc.) where all users can initiate test cases.
All our services run out of state-of-the-art data centre (s). Our communications platform has built-in redundancy.